Return,
Payment, and Privacy Policy
RETURNS:
Items that are still in their original condition may be returned within
20 days of receipt for a refund less shipping charges and a $5.00
restocking fee. Include all original interior wrappings and boxes. Orbita
products require specific procedures as described below.
EXCHANGES:
Items damaged in transit or containing a
manufacturer defect may be exchanged for a like item at no cost to customer.
Return shipping charges will be credited back to the credit card used in the
original purchase. Include all original interior wrappings and boxes.
PROCEDURE for PRODUCTS OTHER THAN ORBITA:
Send items via UPS or Federal Express to: WatchBasics Returns, 30684 Sky
Terrace Drive , Temecula, CA 92592. Items returned via United
States Postal Service will not be accepted. Amounts due back customer will
be credited back to the credit card or Paypal account used in
the original purchase. Be sure to note your (1) name, (2) order number, (3)
reason for return, and (4) shipping charges incurred in returning the item.
ORBITA PRODUCTS:
Orbita products come with a two year warranty and can be returned or exchanged
as follows:
1. Request a Return Authorization Number by emailing
main@watchbasics.com
2. Include in your request the specific reasons for return or exchange.
3. WatchBasics will email you a Return Authorization Number and shipping
instructions.
Amounts due back customer will
be credited back to the credit card or Paypal account used in
the original purchase.
PAYMENT METHODS
Visa, MasterCard, Discover, American Express and Pay Pal are accepted through the secure shopping cart. By Federal Law you are not responsible for any unauthorized transactions made with your credit card, your liability is zero which is recognized by your credit card company. Your credit card information is shared with the issuing card service (Visa, MasterCard, AMEX or Discover) only.
 
SECURITY and PRIVACY POLICY
This site will not give your name or email address to anyone. We will not give your address or credit card information to anyone, for any reason, except to the credit card processing service to process the charge for the item you are purchasing.
Click here to view our Privacy Policy.
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